After you have placed your order on Pet.co.nz we will send you an email confirmation which includes your tracking number(s).
Handy tip: If you are unable to find your order email have a look in your spam folder as sometimes our order confirmation gets lost and settles there!
You can also check the status of your order by logging into 'My Account' in the top right of the screen as shown below;
Then select "Order history' in the profile menu;
Here you are able to view all current and completed orders along with their tracking links.
Selecting the link will take you through to the courier website and will show you the status of your order.
If you have any questions or need assistance please contact our helpful customer care team here.