If you pay for an order by credit card you may notice a $1 “pre-auth” charge on your credit card statement.
Your bank requires Pet.co.nz to place an authorisation request otherwise know as a “pre-auth” transaction on your credit card for $1 to validate that your credit card details are correct.
This pre-authorisation is automatically removed within 7 days (usually faster) and you’re not actually charged the $1 fee.
If you have any questions please reach out to our pawsome customer care team here.