Here at Pet.co.nz we believe in always offering pet parents the best products and the most affordable prices.
So if you find an identical product that has a lower price elsewhere, we will match that price - that’s our pledge!
How do I request a price match?
If you see a product that is being offered at a lower price and meets the following terms and conditions, email us at firstname.lastname@example.org with a link to the products or a picture of the lower offer and we will be in touch.
Pet.co.nz Price Match Pledge Terms and Conditions:
- Pet.co.nz Price Match Pledge applies to any lower price found on an identical product (i.e. same brand, same size, same flavour/variety/colour) that we have available in stock in the required quantity.
- The competitor price must be from a physical or online store operated from New Zealand and in New Zealand currency.
- Excludes expired offers, auction listings, trade quotes, wholesale quantities, warehouse stock, shipping promotions, liquidation or clearance stock, end of range and short-dated stock, damaged stock, international retailers, insurance claims, afterpay and other payment plan providers, internet banking orders, advertising errors by other retailers, services, reward and loyalty offers and gift with purchase deals.
- Confirmation of the competitor's current advertised price is required before the transaction is approved.
- Pet.co.nz Price Match Pledge is only valid within 7 days of the lower price advertised and when the final price, inclusive of taxes, fees and charges, is lower than ours.
- Full shipping terms and conditions still apply on orders eligible for the Price Match Pledge.
- The comparison price must be a publicly advertised deal.
- The competitor's product must be in stock at the time of the price comparison.
- Approved price matches do not automatically apply to future transactions with Pet.co.nz
- Pet.co.nz reserves the right to refrain from price matching where this would result in a sale below cost price. All price matches are at our sole discretion.
- Not available to resellers or retailers.
- Pet.co.nz reserves the right to limit the quantity of products available for price-matching at its discretion.