Shipping & Delivery Time Frames
We have distribution centres in Auckland and Christchurch, your order will be shipped from the closest location subject to stock availability.
Auckland to North Island & Christchurch to South Island:
Non-rural address 1-2 working days
Rural address 3-4 working days
Inter-island:
Non-rural address 3-4 working days
Rural address 5-6 working days
Important note: We do not ship to Chatham Island (NZ)
We aim to dispatch all orders within 24-48 business hours, however, may take longer during peak-trade periods. (Such as Black Friday/Cyber Monday, or Christmas - Please allow 7-10 business days).
All orders are sent via NZ Post's standard shipping network.
If your delivery has taken longer than 10 days (outside of peak trade periods) to arrive and you have received a shipping confirmation email from us, we ask that you lodge an inquiry directly with NZ Post: https://www.nzpost.co.nz/contact-support